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NOTICE OF INFORMATION PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY!

The following notice describes the privacy practices of St. Andrew's Health Center and St. Andrew's Bottineau Clinic, LLC including:

  • Any health care professional authorized to enter information into your health record
  • All departments and services of the hospital/clinic
  • Any member of a volunteer group we allow to help you while you are in the hospital/clinic
  • All employees, medical staff and other facility personnel, including students
  • All visiting providers and specialists that have an Organized Healthcare Arrangement with St. Andrew's Health Center and St. Andrew's Bottineau Clinic, LLC

All of these entities, sites and locations may share Protected Health Information (PHI) with each other when necessary for the purpose of treatment, payment or healthcare operations as described in this notice.

OUR PLEDGE TO YOU: We understand that information about you and your health is personal and we are committed to protecting privacy while providing quality care. This Notice of Information Privacy Practices applies to all of the records of your care generated by St. Andrew's Health Center and St. Andrew's Bottineau Clinic, LLC. These facilities are required by law to:

  • Maintain the privacy of your Protected Health Information (PHI)
  • Provide you with a notice as to our legal duties and privacy practices with respect to information we collect and maintain about you
  • Abide by the terms of this notice
  • Notify you if we are unable to agree to a requested restriction
  • Accommodate reasonable requests you may have to communicate PHI by alternative means or at alternative locations.

Understanding Your Health Record/Information

Each time you visit a hospital, doctor, or other healthcare provider, a record of your visit is made. We need this record to provide you with quality care and to comply with certain legal requirements. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, and plan for future care or treatment. This information, often referred to as your health record or medical record, serves as a:

  • Basis for planning your care and treatment
  • Means of communication among the many health professionals who contribute to your care
  • Legal document describing the care you received
  • Means by which you or a third-party payer can verify that services billed were actually provided
  • A tool in educating health professionals
  • A source of data for medical research
  • A source of information for public health officials charged with improving the health of the nation
  • A source of data for facility planning and marketing
  • A tool with which we can assess and continually work to improve the care we render and the outcomes we achieve

Understanding what is in your record and how your Protected Health Information (PHI) is used helps you to:

  • Ensure it's accuracy
  • Better understand who, what, when, where and why others may access your PHI
  • Make more informed decisions when authorizing disclosure of PHI to others

Your Health Information Rights

Although your Protected Health Information (PHI) is the physical property of the healthcare practitioner or facility that compiled it, the information belongs to you. You have a right to:

  • Request, in writing, an amendment to your PHI if you feel that the information we have about you is incorrect or incomplete. We are not required to agree to your request, but if we do agree, we will comply with your request.
  • Request, in writing, a restriction or limitation on the PHI we use or disclose about you for treatment, payment or healthcare operations. We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment.
  • Obtain a paper copy of this Notice of Information Privacy Practices upon request.
  • Request, in writing, to inspect and copy PHI that may be used to make decisions about your care. Usually, this includes medical and billing records, but does not include psychotherapy notes.
  • Request, in writing, an accounting of disclosures of your PHI. This is a list of the disclosures of PHI we made about you.
  • Request, in writing, communications of your PHI by alternative means or at alternative locations.

For More Information or to Report a Problem

If you have questions and/or would like additional information regarding any rights included in this Notice of Information Privacy Practices, you may contact St. Andrew's Privacy Officer at 701-228-9300 .

If you believe your privacy rights have been violated, you may file a complaint with St. Andrew's Privacy Officer by dialing 701-228-9300 , or writing to: St. Andrew's Health Center, Attention: Privacy Officer, 316 Ohmer Street, Bottineau, ND 58318 . You may also contact the United States Department of Health and Human Services Office for Civil Rights by dialing 1-303-844-2024 or (TDD) 1-303-844-3439 , by e-mailing OCRComplaint@hhs.gov , or by writing to: Region VIII, Office for Civil Rights, US Department of Health and Human Services, 1961 Stout Street, Room 1185 FOB, Denver, CO 80294-3538. There will be no retaliation for filing a complaint .

How We May Use and Disclose Medical Information About You

The following categories describe different ways that we use and disclose Protected Health Information (PHI). Not every use or disclosure in a category can be listed. However, examples are provided to explain some of the categories. All of the ways we are permitted to use and disclose information will fall within one of the categories.

  • For Treatment: Information obtained by a nurse, doctor or other member of your healthcare team will be recorded in your record and used to determine the course of treatment that should work best for you. Your doctor will document, in your record, his or her expectations of the members of your healthcare team. Members of your healthcare team will then record the actions they took and their observations. In that way, the doctor will know how you are responding to treatment.
 

For example: A doctor treating you for a broken leg may need to know if you have diabetes because diabetes may slow the healing process. In addition, the doctor may need to tell the dietitian if you have diabetes so that we can arrange for appropriate meals. We also may disclose PHI about you to people outside our healthcare facilities who may be involved in your medical care after you leave the hospital, such as family members. We will also provide your doctor or a subsequent healthcare provider with copies of various reports that should assist him or her in treating you once you are discharged from our healthcare facilities.

  • For Payment: We may use and disclose PHI about you so that the treatment and services you receive at our healthcare facilities may be billed to and payment may be collected from you, an insurance company, or a third party.
 

For example: We may need to give your health plan specific health documentation regarding physical therapy visits so that your health plan will pay us for the services you received. We may also tell your health plan about a treatment you are going to receive to obtain prior approval or to determine if your plan will cover the treatment. A bill may be sent to you or a third-party payer. The information on or accompanying the bill may include information that identifies you, as well as your diagnosis, procedures and supplies used.

  • For Healthcare Operations: We may use and disclose PHI about you for St. Andrew's Health Center and St. Andrew's Bottineau Clinic, LLC operations. These uses and disclosures are necessary to run our healthcare facilities and insure that all of our patients receive quality care.
 

For Example: We may use PHI to review our treatment and services and to evaluate the performance of our staff in caring for you. We may combine PHI about many facility patients to decide what additional services our healthcare facilities should offer, what services are not needed, and whether certain treatments are effective.

  • Business Associates: There are some services provided in our healthcare facilities through contracts with business associates. Examples: Doctor services in the emergency department and radiology, certain laboratory tests, and a release of information service we use to help us organize the release of medical information. When these services are contracted, we may disclose your PHI to our business associate so they can perform the job we have asked them to do and bill you or your third-party payer for services rendered. To protect your PHI, however, we require the business associate to appropriately safeguard your information.
  • Directory: Unless you notify us in writing that you object, we will use your name and location in the facility for directory purposes and also give this information to other people who ask for you by name. Unless you notify us in writing that you object, this information, as well as your general condition and religious affiliation, may also be provided to members of the clergy and their volunteers.
 

For Example: If you select the option to not be included on our facility directory, flowers can not be sent to your room, phone calls can not be routed to your room, etc.

  • As Required by Law: We will disclose PHI about you when required to do so by federal, state or local law
  • Communication with Family: Health professionals, using their best judgment, may disclose PHI to a family member, other relative, close personal friend or any other person you identify is involved in your medical care. We may also give information to someone who helps pay for your care. We may also tell your family or friends your condition and that you are in the hospital. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition and location.
  • Research: We may disclose information to researchers when their research has been approved by an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your PHI.
  • Funeral Directors, Coroners, Medical Examiners: We may disclose PHI to funeral directors, consistent with applicable law, to carry out their duties. We may release PHI to a coroner or medical examiner; this may be necessary to determine the cause of death.
  • Organ and Tissue Donation: Consistent with applicable law, we may disclose PHI to organ procurement organizations or other entities engaged in the procurement, banking, or transplantation of organs for the purpose of tissue donation and transplant.
  • Appointment Reminders/Treatment Alternatives: We may contact you to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you.
  • Fund Raising: We may contact you as part of a fund-raising effort for St. Andrew's Health Center and St. Andrew's Bottineau Clinic, LLC. We may disclose information to a foundation related to our healthcare facilities so that the foundation may contact you in raising money for our healthcare facilities.
  • Marketing: We may disclose information or contact you for marketing purposes. Patient authorization will be obtained by our healthcare facilities, when necessary.
  • Food and Drug Administration (FDA): We may disclose, to the FDA, Protected Health Information (PHI) relative to adverse events with respect to food, supplements, and product defects or post marketing surveillance information to enable product recalls, repairs or replacement.
  • Worker's Compensation: We may disclose PHI about you for worker's compensation or similar programs. These programs provide benefits for work-related injuries or illnesses.
  • Public Health: As required by law, we may disclose your PHI to public health or legal authorities charged with preventing or controlling disease, injury or disability.
  • Correctional Institution: Should you be an inmate of a correctional institution or under the custody of a law enforcement official, we may disclose to the institution, or agents thereof, PHI necessary for your health and the health and safety of other individuals.
  • Law Enforcement: We may disclose PHI for law enforcement purposes as required by law or in response to a valid subpoena.
  • Military and Veterans: If you are a member of the armed forces, we may disclose PHI about you as required by military command.
  • Health Oversight Activities: We may disclose PHI to a health oversight agency for activities authorized by law. These oversight activities may include audits, investigations, inspections and licensure. These activities are necessary for the government to monitor the healthcare system, government programs, and compliance of civil rights laws.
  • National Security Activities: We may release PHI about you to authorized federal officials for intelligence, counterintelligence and other national security activities authorized by law. We may disclose PHI about you to authorized federal officials so they may provide protection to the President, other authorized persons or foreign heads of state.

Changes to the Notice of Information Privacy Practices

We reserve the right to change our Notice of Information Privacy Practices and to make the new provisions effective for all Protected Health Information (PHI) we already have about you as well as any information we receive in the future. Should there be a significant change to our Notice of Information Privacy Practices, we will post a copy of the updated notice in St. Andrew's Health Center and St. Andrew's Bottineau Clinic, LLC, provide you with the revised copy upon your next visit for treatment/services, and obtain a new signature of acknowledgement for the revised copy. In addition, each time you register at the hospital/clinic for treatment or services, you have the right to request a copy of the current notice in effect.

Other Uses of Health Information

We will not disclose your Protected Health Information (PHI) without your written authorization, except as described in this notice. If you provide us with authorization to use or disclose PHI about you, you may revoke that authorization, in writing, at any time. You understand that we are unable to take back any disclosures we have already made with your permission.

Version I Effective Date: April 14, 2003

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